A Unified Communication Solution for Finance Sector
Syncline
In highly regulated industries, internal communication often walks a tightrope between productivity and security. What happens when sensitive conversations are scattered across unsecured tools, and compliance becomes a daily risk? This was the challenge I tackled for a leading financial firm — to design a secure, user-friendly collaboration solution from the ground up.
Client
Global Line Network
Role & Responsibilities
Lead UX Designer
Industries
Financial services
Date
June 2022
Drawing from deep UX research, I led the creation of a platform that puts data protection, structured collaboration, and intuitive workflows at its core. From defining the MVP through the MoSCoW method to validating usability through iterative testing, I focused on balancing enterprise-level security with consumer-grade ease of use. Expect dashboards, real-time messaging, smart reminders, and thoughtful task flows — all crafted with high-stakes environments in mind.
The result? A purpose-built solution that led to a 40% reduction in operational delays, increased secure file sharing by 65%, and cut the use of unsecured third-party apps by over 70% within the first three months. With minimal onboarding and high user engagement, the platform proved that security and usability don’t have to compete — they can coexist seamlessly.
